Privacy Policy

  1. Introduction
    1. In this Privacy Policy, the terms “our,” “we,” “us,” or “EmbodyXR” refer to EmbodyXR USA Inc. and its affiliated companies.
    2. We value the privacy of our users (“you” or “user”) who engage with our “Services,” which encompass our website, web portal, mobile application, telehealth platform, hardware/equipment, other products, or services we provide, and online services linked to this Privacy Policy. We are dedicated to safeguarding your privacy and complying with relevant privacy laws.
    3. By accessing or using our Services, you agree to abide by our Terms of Use and this Privacy Policy.
  2. Purpose of this Privacy Policy
    1. This Privacy Policy outlines the types of Personal Information we collect, why we collect it, and your rights regarding your Personal Information. Please read it thoroughly to comprehend our privacy practices.
    2. We adhere to applicable data privacy laws governing the collection and use of Personal Information. We may periodically review and update this Privacy Policy. The latest version can always be found on our website at EmbodyXR.com/PrivacyPolicy
  3. Personal Information
    1. For this Privacy Policy, “Personal Information” refers to data that can identify you or be used with other information to identify you.
    2. If we also collect or generate Protected Health Information (“PHI”) in connection with the Services, your PHI will be governed by the Health Insurance Portability and Accountability Act (“HIPAA”). Learn more about PHI and HIPAA by reading our Notice of Privacy Practices.
  4. Types of Personal Information We May Collect
    1. The Personal Information we collect may include: (a) Identifying information like name, date of birth, and employment details. (b) Identity verification information (c) Contact and demographic information, such as phone numbers, email addresses, passwords, gender, and, in some cases, work contact details. (d) Information about your physical movements and performance when using our hardware or equipment. (e) IP address, device information, and location information. (f) Tracking technologies like cookies, beacons, and tools like Google Analytics generate technical, analytical, and behavioral data. You can opt out of Google Analytics by downloading their browser plugin at https://tools.google.com/dlpage/gaoptout.
  5. Collecting Your Personal Information
    1. We collect Personal Information through various means, including (a) Enrollment forms, surveys, and intake forms. (b) Interaction with third-party accounts (e.g., Google+, LinkedIn, Facebook, Instagram). (c) Contact through in-person, phone, mail, email, or online channels. (d) Usage of our hardware or equipment. (e) XR activity and program scheduling. (f) Usage of any component of our Services. (g) Data from third-party service providers assisting in the operation, maintenance, and hosting of our Services. (h) Data is derived from cookies and tracking technologies, including those operated by third-party service providers.
  6. Disclosure of Your Personal Information
    1. We may disclose Personal Information to the following parties: (a) Our employees, agents, trusted partners, and service providers. (b) Professional and legal advisors. (c) Potential or actual buyers of our assets or business. (d) Government, regulatory, and law enforcement agencies. (e) Other parties with your explicit consent.
  7. Why We Process Your Personal Information
    1. We may disclose Personal Information to the following parties: (a) Our employees, agents, trusted partners, and service providers. (b) Professional and legal advisors. (c) Potential or actual buyers of our assets or business. (d) Government, regulatory, and law enforcement agencies. (e) Other parties with your explicit consent.
  8. Security of Your Personal Information
    1. We employ industry-standard technologies, internal procedures, and third-party service providers to maintain the security and integrity of our Services. While we implement robust security measures, online data transmission is not risk-free.
  9. Retention of Your Personal Information
    1. We retain Personal Information if required to provide our products and Services or to fulfill legal obligations.
  10. Your Personal Information Rights
    1. Depending on your jurisdiction and user type, you may have specific rights regarding your Personal Information. Please consult our Notice of Privacy Practices if you’re a patient. Otherwise, contact us in writing with your requests for prompt response.
  11. Closing Your Account
    1. If you wish to cancel your Services, you can contact us via email.
  12. Contact Us
    1. For privacy-related issues or questions about this Privacy Policy, please contact our Privacy Officer using the information below.
      Privacy Officer: Dr. Rubin Pillay
      E-mail: [email protected]
  13. Privacy Policy
    1. We may update this Policy periodically. If significant changes occur, we will provide prominent notice or seek your consent, as required by law.
  14. EmbodyXR Contact Details
    1. If you have any questions or concerns about this Privacy Policy or your personal information, please contact our Privacy Officer.
      Privacy Officer: Dr. Rubin Pillay
      E-mail: [email protected]